The people behind Suksm

We ran these operations before we tried to fix them.

Between us we've spent 70+ years building and running large operations. We've seen the failed pilots, the 2 a.m. escalations, and the good people who left with the playbook in their heads. Suksm is the tool we kept wishing existed, so we built it.

Sachin Bajaj

Founder & CEO

Sachin has spent his career building and scaling operations for global banks and insurers. He kept seeing the same things break at scale, and started Suksm to fix them at the root instead of papering over them with another tool.

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Archit Agrawal

Founder & Chief AI & Technology Officer

Archit builds the AI. He has designed production AI systems at enterprise scale: the orchestration, the decision-making, the confidence scoring that decides when a human should step in. His obsession is AI you can trust in a regulated shop.

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Chaitanya Sharma

Founder & Chief Product & Delivery Officer

Chaitanya has led 25+ years of hands-on delivery across large operations-transformation programs in banking and insurance. He makes sure what we build ships, and works in the real world rather than just in a demo.

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Hrishikesh Joshi

Founder & Chief Business Officer

Hrishi has spent 23+ years driving operations transformation and delivering real, multimillion-dollar savings for global clients. He has sat on your side of the table, so he knows what a claim like "50% lower cost" has to prove.

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70+ combined years in enterprise operations, AI and delivery.

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